View Full Version : Wrong Shutterfly Card
robinforman
12-10-2008, 09:46 AM
Not happy! When I ordered my cards from shutterfly, I uploaded a few versions (changed the sentiment- twice!) Apparently I only saved once- with the first version. However, when I did the final order I KNOW I used the newest version I uploaded- but I received my order yesterday and it is the FIRST version! Ack! I emailed them to ask about it, but they are saying that the old version is the one they received for processing so that is the one I should have received. How is this possible? Did I do something wrong or did they do something wrong? It isn't the end of the world, as they are still cute... but I will always be secretly annoyed that they aren't the ones I KNOW I ordered.
Libby Pritchett
12-10-2008, 11:56 AM
Oh man! I'm sorry! That's a bummer. I've never ordered from them, so I don't know how that works. I hate it that you aren't thrilled with your card though!
crecia27
12-10-2008, 12:20 PM
would you order confirmation or history have the file name in it?
OrianaVianey
12-10-2008, 12:29 PM
no, that is the problem with Shutterfly. Once you order you can't be sure on what version you choose. Been there with photobooks, but that time was my fault
Amber1279
12-10-2008, 12:33 PM
that happened with a mousepad I made last year.
robinforman
12-10-2008, 06:25 PM
Well glad to know I am not the only one who can't figure it out! Grr....
meems
12-10-2008, 06:28 PM
I was really paranoid about this last year with calendars b/c I had slightly different versions with different dates on the grids. But I think I got the right ones.
Sorry you didn't get the right cards.
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