Help me!!!

E

emmasmommy

New member

• Oct 26, 2009

• #1

Yesterday while I was in the shower, Madelyn opened my laptop and started "typing." I noticed there were folders up but didn't think anything of it. Well, last night, I open up PSE and it keeps crashing. I constantly am getting this message

Runtime Error!

Program: ...Adobe\Photoshop Elements 5.0\PhotoshopElementsEditor.exe

R6025
-pure virtual function call

Click to expand...

How can I fix it?

 

J

jessica31876

New member

• Oct 26, 2009

• #2

thats weird. Maybe if you try a restore point that was made before that error kept popping up?

 

dana

New member

• Oct 26, 2009

• #3

oh no no idea ... except do you still have the disks? maybe uninstall/reinstall? good luck!!

 

hollyxann

New member

• Oct 26, 2009

• #4

The only thing I can think of is doing a system restore

 

xboxmom

Active member

• Oct 26, 2009

• #5

I would totally try uninstall and reinstall. Maybe she deleted a system file for it by accident!

 

N

Nettio

New member

• Oct 26, 2009

• #6

Here's some suggestions Adobe has:

http://kb2.adobe.com/cps/403/kb403090.html

 

4noisyboys

New member

• Oct 26, 2009

• #7

Yikes...that's scary! Hope you get it fixed Laura.

 

N

newfiemountiewife

New member

• Oct 26, 2009

• #8

Yeah, I'd try an uninstall/reinstall. If she deleted any files, that would do it!