scanner question/help :]

lauren grier

you're like stars

• Jan 5, 2010

• #1

so miss shawna sent me her old scanner... which is awesomeness :]
I got it all up and working today, but we have a problem..
There are vertical stripes on everything scanned (this is a pre-existing condition ^_^ not something that happened during shipping). The lines are not going in the same direction as the scanny bar.. and they're fat..so it's weird.
The scanner model is HP ScanJet 4600- it's a flatbed scanner..
any ideas???

 

Sharon Kay

New member

• Jan 5, 2010

• #2

have you installed all the updated drivers from the Epson site?

 

lauren grier

you're like stars

• Jan 5, 2010

• #3

i dl'd all the drivers and what not directly from hp this morning

 

lovely1m

Active member

• Jan 5, 2010

• #4

Can you post an example?

 

lauren grier

you're like stars

• Jan 5, 2010

• #5

yeppers.. lol i was just showing kristin

 

M

Misty Cato

New member

• Jan 5, 2010

• #6

My solution - release a set of monochromatic stripy kraft papers this week. Work on fixing it next week.

 

lauren grier

you're like stars

• Jan 5, 2010

• #7

LOL.. they do look kinda nice ^_^

 

lovely1m

Active member

• Jan 5, 2010

• #8

lmao...I was so wondering if it was supposed to be that way, too. It looks like great paper. I have never seen anything like that though, I have no idea why it would be doing something like that. I would go to HP tech support and see if they will help.

 

kscwgirl

New member

• Jan 5, 2010

• #9

Misty Cato said:

My solution - release a set of monochromatic stripy kraft papers this week. Work on fixing it next week.

Click to expand...

I agree with this plan.

 

N

Nathalie

New member

• Jan 5, 2010

• #10

It looks like it is a mechanical problem, not a software one?