#1
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Download issue
I just bought Blessed Life kit by Amber Shaw. When I go to click the download link, this pops up and wont let me.
[IMG][/IMG] |
#2
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Let me check that for you. I had loaded the links for this kit, but I did get a weird screen then it showed they were in there. I bet something went buggy! BRB>..
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#3
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Me again, I looked into the product and the links are there. I have sent an email to Admin to see what we can do to get the links to you/show up for you.
Thank you for your patience and for your business |
#4
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I just used the contact form in the store. I'm having the same problem as well.
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#5
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I am so sorry but we will get it fixed!
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#6
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(Thanks for buying my templates, Julia!!! )
I hope the problem can be resolved quickly, but in the meantime I will double check my downloads to make sure everything is A-OK on my end. |
#7
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You're welcome, Brook. They downloaded ok for me.
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#8
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Oh, good! I just checked and everything seems OK.
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#9
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What's weird is that my downloads show but they can't see them That's past my skill level LOL
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#10
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Hmm... maybe try loading your files into the FTP again? And letting it update them. Maybe one is corrupt? Or, delete your downloads and re-load them to the product.
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#11
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Let me try deleting and reattaching, if that doesn't work I will remove from FTP and reload altogether.
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#12
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Ok I have removed then replaced the download links. Please let me know if they still are not showing for you and I will take the next step!
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#13
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I'm not sure what all that means but whatever you did...it worked. I've got the kit downloading now. Thank you so much!
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#14
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Great! I wish I had been as smart as Brook was and I would have had it fixed sooner LOL! Thank you again and so sorry for the trouble!
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#15
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*shrug* I think you had it fixed pretty darned fast. I hadn't finished downloading/unzipping the rest of what I bought before you had it fixed so that's fast for me. Thanks!
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#16
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Oh perfect then!
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#17
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Sorry to just now get back to you but thank you so much!! I love the kit!!
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#18
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You are most welcome and thank you for your compliment
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