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  #1  
Old 03-06-2015, 08:32 PM
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Default Download issue
I just bought Blessed Life kit by Amber Shaw. When I go to click the download link, this pops up and wont let me.

[IMG][/IMG]
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Old 03-06-2015, 08:40 PM
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Let me check that for you. I had loaded the links for this kit, but I did get a weird screen then it showed they were in there. I bet something went buggy! BRB>..
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Old 03-06-2015, 08:45 PM
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Me again, I looked into the product and the links are there. I have sent an email to Admin to see what we can do to get the links to you/show up for you.

Thank you for your patience and for your business
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Old 03-06-2015, 08:48 PM
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I just used the contact form in the store. I'm having the same problem as well.
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Old 03-06-2015, 08:52 PM
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I am so sorry but we will get it fixed!
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Old 03-06-2015, 08:55 PM
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(Thanks for buying my templates, Julia!!! )

I hope the problem can be resolved quickly, but in the meantime I will double check my downloads to make sure everything is A-OK on my end.
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Old 03-06-2015, 08:56 PM
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You're welcome, Brook. They downloaded ok for me.
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Old 03-06-2015, 08:59 PM
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You're welcome, Brook. They downloaded ok for me.
Oh, good! I just checked and everything seems OK.
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Old 03-06-2015, 09:00 PM
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What's weird is that my downloads show but they can't see them That's past my skill level LOL
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Old 03-06-2015, 09:01 PM
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What's weird is that my downloads show but they can't see them That's past my skill level LOL
Hmm... maybe try loading your files into the FTP again? And letting it update them. Maybe one is corrupt? Or, delete your downloads and re-load them to the product.
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Old 03-06-2015, 09:06 PM
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Let me try deleting and reattaching, if that doesn't work I will remove from FTP and reload altogether.
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Old 03-06-2015, 09:07 PM
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Ok I have removed then replaced the download links. Please let me know if they still are not showing for you and I will take the next step!
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Old 03-06-2015, 09:11 PM
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I'm not sure what all that means but whatever you did...it worked. I've got the kit downloading now. Thank you so much!
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Old 03-06-2015, 09:12 PM
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Great! I wish I had been as smart as Brook was and I would have had it fixed sooner LOL! Thank you again and so sorry for the trouble!
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Old 03-06-2015, 09:16 PM
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*shrug* I think you had it fixed pretty darned fast. I hadn't finished downloading/unzipping the rest of what I bought before you had it fixed so that's fast for me. Thanks!
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Old 03-06-2015, 09:45 PM
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Oh perfect then!
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Old 03-06-2015, 09:53 PM
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Oh perfect then!
Sorry to just now get back to you but thank you so much!! I love the kit!!
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  #18  
Old 03-06-2015, 09:54 PM
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You are most welcome and thank you for your compliment
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