Help me please!!

[mimip1978]

For some reason all of the downloads I do will not come in a zip file anymore?! I figured out that they're opening in picaso photo viewer?! I keep searching for the zip file that they used to come in but cannot find anything!!! I really want to open some of my new purchases and can't! What do I do? Any help would be greatly appreciated!!

[meganmecrazy]

Oh man, this kind of wacko stuff happens to me all the time. I wish I knew how to help you but normally I'm the one asking everyone these type of questions. Hopefully someone here can help ya!

[mimip1978]

Thank you Megan, at least I know I'm not the only one who has problems My DH is trying to fix it for me, hopefully he can figure it out!!

[BrattyMeg]

Can you go into your Photo viewer and look for the types of files it opens and make sure .zip is unchecked

[jessica31876]

I had a similar problem but mine was because of some firewall/anti-virus program I had on my computer. It kept changing on the .zip files to .efw when I started the download. I was able to fix it though. I just had to turn it off when I was downloading OR rename the file extention to .zip

[Sue Setiadji]

I found this on a search of MSN:
Zip Files not saving

not sure what s/w ur using so may not help.

Also the efw file creation is something I get occassionally with my firewall software. Because I have a lousy memory I just search for efw problems online if I cant find how too fix it.

[mimip1978]

Thank you ladies...after a lot of googling I think I've fixed the problem!!! Now on to opening my new purchases!!!

[Linz]

glad you got it sorted!

[ajf9597]

Glad you got it fixed Melissa! What did ya buy