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Old 09-22-2018, 04:39 PM
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Default Gallery Credits

For some reason none of my credits are showing on LOs I posted this morning. I've even gone in and edited them trying to add the credits again. I've checked other people's LOs and they look fine.

Here's my gallery link if you want to see what I'm talking about:
https://www.sweetshoppecommunity.com...name=craftytam

Does anyone have any ideas for me? I finally put the credits in a comment on one LO. I may just go and do that for all of my LOs.

Thanks!!
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Old 09-22-2018, 06:50 PM
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I'm an admin and I went into this page and copied/pasted your credits from the comments and it worked for me. I'm totally stumped about what's causing it. Sometimes when there are symbols used it impacts that field, but that's not the case here. I would try a blank upload and see if that clears out your cue. Let me know if you want me to remove the credits, I don't normally monkey with peoples' pages!
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Old 09-22-2018, 07:11 PM
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Quote:
Originally Posted by SeattleSheri View Post
I'm an admin and I went into this page and copied/pasted your credits from the comments and it worked for me. I'm totally stumped about what's causing it. Sometimes when there are symbols used it impacts that field, but that's not the case here. I would try a blank upload and see if that clears out your cue. Let me know if you want me to remove the credits, I don't normally monkey with peoples' pages!
Thank you so much, Sheri! I will give it a try
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Old 09-22-2018, 07:21 PM
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Well, no luck
I did a black upload, cleared my history (cache & cookies) and tried to edit. The credits still aren't showing.

I'll add them as a comment for now & maybe (hopefully!) it will like me the next time I try to upload
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Old 09-22-2018, 07:24 PM
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Oh my! Now the mystery continues...

I can't load any comments!!

I got this message: You did not fill in the comments or rating field.

But I had filled in the comments
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Old 09-22-2018, 10:20 PM
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Mine was doing that forever and finally just stopped on it’s own, I also could never leave comments on people’s layouts either. Good luck no clue how mine got back to normal.
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Old 09-23-2018, 12:17 AM
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I wonder if it has anything to do with your browser? Maybe try using a different one and see if it works?
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Old 09-23-2018, 11:01 PM
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This happen to me whenever I need to put [especially] an apostrophe or other special symbols on the credits, so I just remove the symbols.
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Old 09-24-2018, 01:19 AM
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any apostrophes on your credit will do that, like Cherry said.
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Old 09-24-2018, 10:33 AM
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I'm still unable to add my credits in the comments. There are no apostrophes.

I was able to comment on someone else's LO.
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Old 09-24-2018, 10:38 AM
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I tried another browser and had the same results.
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Old 09-24-2018, 11:34 PM
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I noticed another user in the gallery was having the same problem. It's definitely not an issue with an apostrophe or special character, since I eliminated that as an issue when I was able to paste the credits into the page for Tammy. How frustrating!!
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Old 09-25-2018, 12:18 AM
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I will see if Robin can ask our Web guy about it. So sorry, Tammy!
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  #14  
Old 09-26-2018, 10:55 AM
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Thank you so much, Brook and Sheri!!

I posted a LO this morning & my credits are showing!! Woohoo!!

I'm afraid to jinx it by going back to try and adjust the ones from the other day
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