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  #1  
Old 09-09-2011, 11:45 PM
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Question Check Out Problem?

I'm having a problem checking out it's telling me "Sorry, there are no available shipping methods for your location." anyone having the same problem? or know how to fix it? HELPPPP???
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Old 09-09-2011, 11:46 PM
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something you're buying wasn't set up right...what's in your cart?
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Old 09-09-2011, 11:46 PM
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What's in your cart? It sounds like one of the products needs to be updated behind the scenes.
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Old 09-09-2011, 11:46 PM
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hehe jinx
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Old 09-09-2011, 11:47 PM
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Cindys bundle of word art templates (I think this is the problem its not like the rest in my cart)

Jenn's New Kit
KCB's New Kit
and Zoe's New Kit
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Old 09-09-2011, 11:53 PM
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I'll send a note off to Robin, so she can double check it from her end.
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Old 09-09-2011, 11:54 PM
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Thank u libby
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Old 09-09-2011, 11:57 PM
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Will you check it out now? Everything looks good on my end, so if it still doesnt work for ya, will you try checking out one product at a time to narrow down which is giving the issue?

Keep me posted!
R
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Old 09-10-2011, 12:15 AM
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Robin,
It's cindy's templates (the title ones that she released tonight the bundle) that's giving me problems checking out---Its the one that refuses to let me check out--I checked all 3 of the other ones out at the same time without a problem
--Laura
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Old 09-10-2011, 12:17 AM
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I checked out fine with Cindy's word art template set bundle but it doesn't give me a DL key. Maybe that will help figure out the issue? The kits I purchased were fine and DL'd fine too. I hope that helps you find the issue.
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Old 09-10-2011, 07:37 AM
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I have the same problem with Cindy's bundle.
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Old 09-10-2011, 09:20 AM
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Quote:
Originally Posted by nanienamou View Post
I have the same problem with Cindy's bundle.
Ditto
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Old 09-10-2011, 09:22 AM
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Yup, I just tried to check out with Cindy's bundle and on the shipping and payment screen it's showing USPS First-Class Mail as the shipping method

ETA: It seems to be just the bundle. I put the 2 individual products in there and the shipping info looked fine. I didn't try to purchase, though; I'll wait for the bundle to be fixed.

Last edited by KateD; 09-10-2011 at 09:25 AM.
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Old 09-10-2011, 11:03 AM
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Will one of you guys who was having shipping problems try now? There werent any downloads attached to this product so I'm wondering if that was the problem.

Let me know!
R
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Old 09-10-2011, 11:06 AM
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Robin, she probably didn't set it up with free shipping
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Old 09-10-2011, 11:11 AM
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Quote:
Originally Posted by Traci Reed View Post
Robin, she probably didn't set it up with free shipping
I double checked it for free shipping last night actually I think it's because there were no download keys attached which I didn't see last night. I've added them now, so I'm hoping that fixed the problem.
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Old 09-10-2011, 11:12 AM
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Woo Hoo, it worked!! Thank you!!
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Old 09-10-2011, 11:45 AM
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Quote:
Originally Posted by KateD View Post
Woo Hoo, it worked!! Thank you!!
YAY! Thanks for letting me know Kate - appreciate your patience girls

R
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Old 09-10-2011, 11:47 AM
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good to know!
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  #20  
Old 09-10-2011, 12:27 PM
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Yup, it's A-Ok Thanks
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