#1
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Coupon Help
I am trying to use the coupon from The Daily Digi for SSD and all I am getting is Error: The coupon code entered is expired or not valid. Did I miss the cutoff or have I done something wrong?
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#2
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Are you logged in? Sometimes you have to be logged in for them to work.
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#3
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yep, I'm logged in and it worked prior to new releases for me but I decided to wait til I got paid to buy anything and now I can't
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#4
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It might have expired. .. I know it expires today, July 1st, so if you were attempting to use it when you posted at about 2am my time (EST) it probably wouldn't work.
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#5
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I copied and pasted it so writing it down wrong wouldn't have happened. I tried to use it prior to midnight EST as well.
Sent from my ALCATEL ONE TOUCH 5020X using Tapatalk
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#6
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Jenn, make sure you haven't copy/pasted a space at the start of the code. Sometimes I do that, and the code doesn't work. Make sure it's JUST the code, no spaces.
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#7
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as a designer--when we enter a coupon to expire on certain days it can be confusing. If it says expires 6/30 and was set up to actually expire 6/30 in the cart then the latest it can be used it 1159pm on 6/29. I'd just message the designer and see how it was set up she can look and see. Could just be a case of mixed up dates/times
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#8
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It was a storewide coupon from The Daily Digi feature
Sent from my ALCATEL ONE TOUCH 5020X using Tapatalk
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#9
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We do have a 4th of July sale coming up here very soon... if you can wait. Otherwise email Robin about it and see if she can help you.
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#10
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I think I'll wait - I'm travelling today anyway
Sent from my ALCATEL ONE TOUCH 5020X using Tapatalk
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#11
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Quote:
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#12
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I usually set my coupons to expire the day after to be safe. But xcart works on whatever timezone the store is in so unfortunately some coupons expire earlier than expected.
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#13
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Oops, I just posted about this too, but I didn't see this post until now. I spent some time trying to check out (again before midnight tonight) and I couldn't check out. Bummer. Oh well, will be waiting for the next store sale then.
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#14
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Quote:
Having said that, Robin is the only one who can change the storewide codes, and she's been out of town without internet access all week, helping her mom as she had surgery this week. She'll be home tonight, but our 4th of July sale kicks off tomorrow evening anyway. I'm super sorry for the inconvenience! |
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