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mkcdaisy
05-02-2009, 05:46 PM
i am about to place an order and since it is over $10 it added a free kit but it is charging me for the kit. How do I fix this?

ColleenSwerb
05-02-2009, 05:50 PM
You don't need to add it to your cart if your total is more than $10, it's automatically included. So take it out, and you should be good to go.

"Even more impressive, So Memorable is your FREE gift when you spend $10 or more in the shoppe. There is no need to add this kit to your cart, your free gifts will be automatically added to your cart with your qualifying order."

Robin Carlton
05-02-2009, 05:56 PM
i am about to place an order and since it is over $10 it added a free kit but it is charging me for the kit. How do I fix this?

Amanda, can you tell me what you have in your cart so I can test it?

Thanks!
R

mkcdaisy
05-02-2009, 05:58 PM
where the heart is
around the rink
deep blue sea
scrapper toolbox - brackets

I didn't add it kit, when I added the last item it did it on its own but with the $10 charge. I have taken it out but does that mean I won't get it? Thanks Robin

Robin Carlton
05-02-2009, 06:02 PM
Gimme a sec..

Robin Carlton
05-02-2009, 06:05 PM
Hey there...

When I add those 4 items to my cart, it adds the free kit a $0.00 - can I take a look at your account? PM me your username in there so I can pull it up from the admin side of thigns :)

R

mummytothree
05-02-2009, 07:47 PM
This happened to me earlier today Robin and it was because I had a few more things in my cart and I deleted them. All I did was clear my cart and just re added my things I wanted. It added the kit and it was showing the price as $0.00.