View Full Version : is something going on with the shoppe?
jaylensmom
02-05-2011, 02:17 AM
i've received about 8 emails from the shoppe for my purchases tonight? anyone else receiving multiple emails for their purchases?
Julie Billingsley
02-05-2011, 02:23 AM
I just placed an order (Darcy fonts!) and received one combo order receipt, one download links for the fonts, and one download links for the awesome free kits. Just the normal email amount!
Besides your order receipt email, you should be getting one email with download links from each designer you purchased from, plus one download link email with the free kits. Did you buy from a bunch of designers? Maybe that is why you have lots of emails?
deepounds
02-05-2011, 02:43 AM
I didn't have any problems tonight, but I had the same thing happen to me last week . . . like 6 or 8 iterations of the same thing. The orders only went through once, but every time I turned around I'd get another batch of emails. Just every once in a while there's a glitch in the system & it sends dups - I guess we just clog up the system while we're tripping over each other to buy all this awesome stuff!! ;)
suladesign
02-05-2011, 06:44 AM
I did two separate purchases today, and each time ordering was a nightmare. I kept getting the error message:
Order processing error !
Payment processor declined your order.
Please review your data and try again.
Reason: [FRAUD] SGS-005005: Duplicate transaction.Code [] ::
Have no clue what it meant - there's nothing wrong with my credit card (far as I know), and for each purchase I made today I had to try 4-5 different times. Need to check my bank account, and hope they didn't withdraw money for each of the attempts. Never had anything like that happen to me before, and believe me, I've done a lot of shopping here at SSD!
Now, my downloads (for the free kits) don't work properly, so I'll have to wait and try tomorrow, coz I don't want to lose all of my 5 download chances per link!
mariewilcox
02-05-2011, 07:36 AM
Not last night, but I too had problems a few days ago with downloading empty zip files - each and every kit I bought had at least 1 empty file and it took 2 or 3 downloads for them to finally work.
adrianka
02-05-2011, 09:04 AM
The Shoppe does act weird today. My order was effected twice, and the sum was taken from my PayPal twice as well. I'm kind of relieved I'm not the only one having trouble, even though I don't wish trouble to anyone. :-)
SmallMoments
02-05-2011, 09:18 AM
I got nine emails with the d/l keys in it... all exactly the same. I was only charged once, but emails were coming for almost an hour after I purchased. It was kind of funny. lol I wasn't able to d/l any of my product last night so I just went to bed. They're all working now, so far.
adrianka
02-05-2011, 09:24 AM
Not last night, but I too had problems a few days ago with downloading empty zip files - each and every kit I bought had at least 1 empty file and it took 2 or 3 downloads for them to finally work.
This happened to me, too.
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