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zakirahzakaria 12-28-2017 09:02 AM

Technical problem...
 
Hi everyone!

I'm trying to update my profile picture, but somehow it's not showing.. I'm not sure why is that. I've scaled the image down to 200px x 200px and the file size is about 22kb..

Saar 12-28-2017 09:18 AM

This is what I found in the CP: The maximum size of your custom image is 150 by 150 pixels or 43.9 KB (whichever is smaller).

Maybe try to scale the image down to 150 px x 150 px and see what happens?

NeverendingJen 12-28-2017 11:21 AM

I had to go down to 150x150 and about 39kb to get mine to show

KingsQueen82 12-29-2017 02:43 AM

I always have problems with mine unless I choose the host off site option rather than directly from my computer. Maybe try that and see if it works for you better?

zakirahzakaria 12-29-2017 08:49 AM

I see.. I'll try your suggestions above. Thanks everyone <3

zakirahzakaria 12-29-2017 08:55 AM

Yayy it's showing! I had to upload it on Photobucket, and then add the link to my Avatar. Thanks everyone for the help!

carrie1977 12-29-2017 09:55 AM

Yay! I see you! Happy to see you back! :wub:

nietis 12-29-2017 10:26 AM

Hi Zakirah! It's great to see you here again! I hope you're getting back to scrapping again! :)

Robin Carlton 12-29-2017 11:30 AM

Awesome to see you Zakirah! Welcome back!


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