Bought a kit I already had
I can't remember the answer to this but over DSD I bought a kit I already had. I just unzipped the files and realized it when it asked me if I wanted to over write the the folders. I clicked no looked and sure enough I already own the kit. :( Do I contact Robin about? I have a feeling she's the one I need to talk to.
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I'd contact either Robin or the designer you purchased from. If it was me I'd just let you pick another kit from my shoppe or offer you a coupon and I imagine most of us are the same with that scenerio
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Yep, I'd contact the designer too. :)
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I did it ages ago with a KCB/Traci kit, I put it down to me being so unorganised LOL. I still wouldn't have realised if I'd named it something different to the other file!
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I did the same thing with Darcy's doodle fonts this weekend. I guess since they were bundled I didn't realize I already had them. And, I guess if I had been using them more...I would have known I had them!
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Thanks ladies, Robin responded really quick and she sorted it out for me. :) Amazing customer service here.
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So, which kit did you buy twice? It must be awesome! :D
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I've totally done this before and I can tell you, its been more than once.
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LOL I've come very close to doing that, but now I always check ahead of time because I know I can never remember!
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I've done that - recently in fact - even after checking... because I had the folder stored under misc. kits instead of under SSD ... which is what happens when you start with a new designer and then fall in love! I chalked it up to my own stupidity and let it go.
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I did that over the weekend with a word art set from Eva but since the money is going to Eva's family I didn't worry about it
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