Download problems - I'm asking for your help
 

Hello Ladies,
I would be very happy about your help!

I made an order 2 days ago(# 1739390), but I can´t download the collection because my 5 attempts have been used up. I had internet problems on this one. I've been trying to fill out the help form for two days, which doesn´t work because of an error message ("Failed to send your message. Please try later or contact the administrator by another method"). Now I've tried it via the email address admin@sweetshoppedesigns.com, but I don´t know if my email has arrived.
Can anybody help me, please?

Thanks in advance!
Tanja

Robin is awesome at helping out, I’m sure someone will see this and let her know if she doesn’t see it first. I use to have horrid internet and had to ask to be reset often.

I've contacted Robin to about this.
I'm sure she'll respond soon. :)

Thank you so much Ella and Sherly!

Hi Tanja!

Sorry you had trouble contacting me directly. I've reset this for you now.

Thanks for pointing me in this direction Sherly!

R

Thank you so much for your help, Robin!