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-   -   had issue with credit card (https://www.sweetshoppecommunity.com/forum/showthread.php?t=99227)

PictureMom 08-17-2024 01:22 PM

had issue with credit card
 
I tried to purchase today with credit card, I don't use PayPal (and won't). I was using my June code.
I received this error.
how do I proceed?
https://i.imgur.com/mxCFmWQ.png

SweetChar 08-17-2024 01:59 PM

Hi. Before I pass your question along to someone else (I don't have access to purchases and such for the Shoppe) can you clarify which sort of code you're using?
You said you were using your June code.
In the Choose Your Own Adventure in Scrapbooking: June 2024 thread found here it says: Sweet Rewards earned in June will be redeemable between July 14 th and 27th.

Or...are you talking about some other June code/reward?

PictureMom 08-17-2024 02:26 PM

Quote:

Originally Posted by SweetChar (Post 1063185278)
Hi. Before I pass your question along to someone else (I don't have access to purchases and such for the Shoppe) can you clarify which sort of code you're using?
You said you were using your June code.
In the Choose Your Own Adventure in Scrapbooking: June 2024 thread found here it says: Sweet Rewards earned in June will be redeemable between July 14 th and 27th.

Or...are you talking about some other June code/reward?


Sorry, I mean the July one from the summer games.

nietis 08-18-2024 01:44 AM

I think we need to have R to assist you on this. She is away in London UK at the moment, so she might not see this immediately. I'd suggest contacting her from here:
https://www.sweetshoppedesigns.com/index.php/contact/

Robin Carlton 08-18-2024 05:50 AM

Hey! You may just need to try making payment again as that's an error on their side and not anything we can control. Feel free to contact me directly if you continue to have trouble. I am away, so i may be slow to reply but I will get you fixed up the moment I can :)

R

PictureMom 08-18-2024 08:37 AM

I tried again this morning and received the same error.


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