Quote:
Originally Posted by farrijc
I ordered mine from overnightprints.com - they turned out fine, but shipping took forever (although I was expecting that based on a thread here last year about printing calendars). And somehow, I got duplicates of the three I ordered - hard to complain about that! They were inexpensive, too.
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I am glad you had a decent experience with overnightprints, and that your calendars all came!
I just want to warn folks about the HORRIBLE experience I had. I ordered 4 different calendars and they kept re-sending the same calendar, and it took forever. I kept contacting customer service and no matter how many times I explained that I ordered 4 and only got 1, and spelled it out clearly in writing, they never listened enough to understand what I was trying to say. They tracked a package that I did receive, with the wrong calendars, and then kept insisting I received it. I told them that yes, I did receive that one, but it didn't contain all my calendars, which I had paid for up front. I triple checked my order on their site and it was all in there correctly. After 4 months and not receiving all of my calendars, contacted customer service again and told them I was still missing one. They said if I needed a reprint, I'd have to reorder. No matter what I said, they could not understand that I didn't need a reprint, I just needed my original order. In the end they somehow added another charge to my account for $35, though no other products were ever sent. When I went up the chain to try to get the charge taken off, I was told I had to pay it or not do business with them again.
Now I know sometimes I can make mistakes when ordering, etc., but in this case everything was more than triple checked and the mistake (and POOR customer service) was on their end. If the order goes through smoothly the first time, the calendars are nice enough. The hassle of ordering calendars in early November and not having all of them by February, and dealing with rude customer service, has led me to never doing business there again.