Question about customer service contact form
I made a purchase in the store for $10.48 on the 2 November over DSD weekend. I was expecting the FWP Jady Day kit to be included and it wasn't. I used the store contact form to send a message immediately after placing my order. I have still not heard anything.
I messaged on Facebook on the 5th and although I had a couple of replies still this problem has not been resolved.
I then messaged customer services again on the 8th I believe and still nothing. It has now been 8 days since my I placed my order and began trying to resolve this issue.
Does the shop contact form not work or am I being ignored?
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