I tried this out in Windows Explorer and it seems to work.
I added all sorts of information in the -> properties ->details, e.g. title, comments etc. I then sent the photo to myself by email and all the info was still there in the sent file.
I had a look at the file in Bridge and there only the title was in the meta data, not the comments etc. No idea how these things work together but as your father in law doesn't work with external software the file properties in Windows might do for him.
I am using Windows 10.
HTH
Rikki
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