Quote:
Originally Posted by JillW
I'm sorry that happened Lorie!
Lots of frustrating things in this thread - and I can relate to most of them!
The thing that grinds my gear is trying to reach a real live person on the phone. Just today I had an issue with an order I placed at Dell (for Microsoft 365). 3 phone calls and 2 chats later ... the order is cancelled, not because I didn't want it, but because I was pissed that no one could help with my main concern (I was over charged $40!). Then tried to cancel my Spellbinders monthly subscription this morning - called the # and got a dumb message. I left a 'not so nice' reply. They did take care of the issue later - but dang! So much for customer service - lol.
Thanks Lorie, my rant is over and I feel better! Ha ha ha.
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Customer Service is so bad these days for the most part, that I don't think you can even call it Customer Service anymore. I go right to 0 for operator these days. I prefer speaking to a person too.