Hey Heidi,
Credit card processing should be working as intended. However, we do have a minimum purchase in the shoppe of $5 that we added earlier this year. Paypal and credit card fees have gotten so high since Summer of 2022 that the shoppe itself was losing money on very small transactions.
We discussed it as a team and our options were to either raise prices so that nothing in the shoppe was less than $5 (ie. no more template singles, etc) or add the order minimum but leave prices the same and we opted for the order minimum. I know it may seem trivial, but over hundreds of transactions it was really adding up and that wasn't sustainable as a small business so we had to make a decision.
We appreciate our customers so much, so we truly hope you guys can understand our decision and will continue to support the designers and I <3
R
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