you don't wanna know how many calls I got for this exact thing when I worked CS for FedEx. The CS agent can't promise redelivery for today, because if the truck is no where near you, they will not come back today. And chances are, the CS agent isn't near you either, might not even be in the same state, let alone same country (I am in Canada and received inbound calls from US customers only).
Like Mimi said, check any other entrances, behind bushes ... go next door. The drivers were notorious for not leaving it at the front/main door.
Sorry that they weren't waiting for you when you got home.
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Sonja ~ tuneskids
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