Quote:
Originally Posted by Sharon Kay
I am watching this thread ... I have to do this and get my laptop sent in ... it's got a short or something ... if it gets jostled the screen goes black and the only way to get it to come back on (unless someone knows a trick??) is to physically turn it off and reboot it. I have 2 hard drives close to full on it ... groan.
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Wait, why would you need to clear off the laptop to send it in? As long as you have everything backed up, can't you just send it in as is? Or are you worried about someone potentially having access to your personal files?
As far as the screen issue, it sounds to me like the connection cable for the screen could be shorting out. Do you have an external monitor you can hook your laptop up to test it? If the external display still works when the laptop display doesn't, then it's an issue with the laptop screen, not the computer itself. If it's the cable you could probably fix it yourself, but it would require taking off the screen which may or may not be something you'd be comfortable doing. But that's my guess as to what's wrong with it.