i buy things from zulily all.the.time (way tooooo much LOL!) ... it does take a while to get things, but i've always been happy with my purchases. i did receive two items broken once - they were REALLY good about refunding my money (there were none available to get a replacement) PLUS they gave me a $10 voucher (that was automatically credited to my account, no codes or anything for me to mess with) for EACH broken item (but i did call on two different days - they were the same order but arrived on two different days).
anyway, they are one of my favorite sites to buy from.
i also buy too much from one kings lane ... which is more like home goods, etc - if anyone wants to use my referral there, we'll each get a $15 credit:
https://www.onekingslane.com/invite/DanaAttlan