Quote:
Originally Posted by HeatherB
I was so disappointed when I got my book, because somehow between the time my book was finished and when it printed, about half the pages got corrupted somehow. And that is how it printed. But Shutterfly has blown me away with their customer service. Their engineers fixed the corrupted images, and loaded up my cart with the fixed book and it was completely free. I didn't even have to pay shipping. At normal (non-discounted price), it would have been $420, but I got it absolutely free. I'm over the moon!
|
That's one thing I have to say for Shutterfly. They messed up one of my books (had ordered 5 of them for a vacation present for the family members who went ) and printed a page in black and white. They replaced them all and even gave me free shipping.