I got really lucky. Since we got stationed over here in Korea I can't go to my normal girl back home. I use to get my haircut once a year when we would go back home for the holidays. Well hubby reminded me that's not happening. I was growing a rats tail! It was horrible. I was just gonna do it myself, but he drug me in there. They didn't speak english but still managed to do just a trim. I don't trust them to do more than that. I hope your normal stylist can fix it