Oh no! I hope you get it fixed and everything retrieved!
I had mine go bad and took it to a computer place. But that was the week all the craziness started here and I haven't called them yet to see what they were able to do. The fact that they haven't called me seems like bad news. But, I don't know if they were shut down or if they are considered "essential."
I think I'm in denial and don't want to know if it's bad news because it has my older boys' younger years pictures on it.