ok what the heck do I do here?

[jessica31876]

I ordered some stuff from Disney.com. It is all messed up. I paid through paypal. The amounts were 81.71 and 32.23 (it was one order but they shipped the items separately). So paypal says 81.71 was paid but my bank account info says 21.71 was paid. I do not feel right not paying for the merchandise I got and then to top it off Disney sent the larger shipment TWICE. Ughhh so now I feel doubly bad. So should I contact Disney and let them know about the mistake? Contact paypal because they said they took 81.71 and did not pay that amount (but they obviously did not take that amount because my bank paid 21.71.) Contact my bank about the mistake? I planned on sending the second box back but did not want them to think I wanted a refund because obviously somewhere in their system it was not marked that it had already been sent so they most likely think I only received one shipment.

[mummytothree]

I contact Disney first and see what they want you to do!!!

[YepBrook]

Hmmm... did you have a balance in paypal? Paypal always pays from the balance in the paypal account first and then pulls the remaining balance from your bank account.

[jessica31876]

Ohhh ok I think I know what happened. My niece sent me money through paypal (60 dollars) so I could pay for the gift she wanted to get for my daughter since she is also pregnant and in Hawaii it is unlikely she will be here anytime soon. So it was in my paypal and I told my daughter since you can pay for it at the time of service (she is paying for a 3d ultrasound) it would be easier to do it that way and I would just use my bank card so I did not have to transfer the money and wait for it to clear my account.... BUT that still does not explain the second duplicate order I received. I guess for that I should contact customer service and see about returning it.

[jessica31876]

I actually realized this probably about the time you posted. I was like wait a minute it was for exactly 60 dollars and that is the exact amount I had in paypal LOL

Originally Posted by YepBrook

Hmmm... did you have a balance in paypal? Paypal always pays from the balance in the paypal account first and then pulls the remaining balance from your bank account.

[YepBrook]

Originally Posted by jessica31876

I actually realized this probably about the time you posted. I was like wait a minute it was for exactly 60 dollars and that is the exact amount I had in paypal LOL

It's happened to me before!!! It's like finding $$ in your pocket. This totally simplifies it a lot for you, all you need to do is contact Disney about the duplicate shipment. Maybe they will be "magical" and let you keep it???

[jessica31876]

Nope Brook they are sending UPS out in 3-5 business days to pick the package back up. I may call back and see if I can just drop it off at a UPS location though because UPS shows up at random times and it would be easier on us to just drop it off.