netflix question?

[jessica31876]

We signed back up for netflix about two months ago and got the one DVD out at a time plus unlimited tv/device streaming. My son watches on his computer and we watch on tv but all of a sudden it is only letting us watch on one device. So I checked online and it does not say anything on the website that I could find where it says how many devices can be used at the same time only I know for a fact we have used more then one device in the past. My husband called and the guy told him that we have to upgrade our account in order to use more then one device. I went to check the plans and all it says is 1/2/3/4 DVD's out at a time & Unlimited Instant Watching. But no mention of a limit of any type on devices. In fact when I went to manage devices it says:

"You may watch instantly on up to 6 unique devices"

In the past they did limit how many devices could be used but it was not just a single device so I was just wondering if someone out there has that same problem?

[mummytothree]

We just have streaming and I just checked...my kids are watching Rugrats on Nextflix through the PS3 and I just pulled up a show on my laptop and it played fine. But not sure if we have always been able to do taht though since usually only one person is watching Netflix at a time.

[jessica31876]

on hold right now with netflix and the guy is telling me that they stopped allowing more then one device at a time last night as of about 11:00 PM. I asked if you are able to get more then one device and he said yes each plan dictates the amount of devices allowed. Thing is I already checked and they all say the same thing...unlimited streaming but nothing about the amount of devices allowed to stream at one time. So now he has me on hold I presume to check and see if that is correct LOL

[Jenn Barrette]

I hope they don't do that with the Canadian service. I like that I can access Netflix in 4 different rooms of the house...

[knlchevys]

Ours has always said 2 devices at a time. My kiddos are watching right now on the tv and I can pull up my kids ipod and play it at the same time still. So I still assume it's 2 devices at the same time. We have the 1 dvd out at a time too.

[Jengerbread88]

Thank goodness we only watch it on one device at a time!

[Julie Billingsley]

we've had no problems with that. We've had to go online and confirm our device, but never been denied access. In fact, my son is at college and he watches the streaming stuff through his laptop... and he is 3 hours away from home. We can be watching something at home and Jacob can be watching there and we've never had a problem. I hope it's not a new policy.

[NeverendingJen]

ours allows up to 6 devices at a time

[jessica31876]

It is a new policy. Just started last night at 11. Depending on how many DVD's you can have out is how many devices you can watch. So if you are on the 1 DVD then you can have one device, 2 DVD's you can have two devices etc...all plans can have six devices attached to them though but you cannot watch all six at one time. Not sure if I am going to upgrade to the 2 DVD plan or not.