worst day ever!!

[suze]

So can I vent to you guys??

I was threatened to be SUED today!!!

let me give you the details...

I had a client come in (I'm a hairstylist btw) that we were nice enough to get in. She had just gotten back from a facial with our skin therapist. She warned me that the woman was sensitive, but I thought nothing more of it. The client desired a honey blonde look that kept her highlights. I specifically asked her since she of course lightens her hair... if her hair tends to pull "reds" ect.. you know "warmer" colors. I think only you know your hair right?? Anyway she told me no and so I proceeded with a very color which through all my experience would give her the desired result. I did the service we talked yadda yadda. I rinse cut and dried and all of a sudden her mood changes.. shes like don't style gets up out of my chair quickly and kinda storms to the register. She keeps saying everythings ok.. I know better so I finally get her to say shes made and she doesnt want to make a scene. **mind you guys there wasn't anything wrong.. maybe a little to golden for some taste, but an easy fix** I offer a fix and she storms out of the salon. I kinda do the whatever and continue with my next client. 10 mins or so later she storms back in screaming, swearing, crying and threatening me. She said she will be getting a lawyer and that shes suing me because I ruined her hair. Her hair turned red and its ruined. her hair didn't fall out, its not fried, its nothing!! just what she originally asked for. I'm one to say when I'm wrong. Anyway she's yelling swearing crying so on... calling corporate ect.

I'm finished with the salon!!!!! its the worst place in the world to work i swear no ones ever made me feel so terrible in my entire life. I can take a lot but I take it very personal too. I just don't see how someone could treat a person so terrible?

Anyway it looks like I'm either switching to work with retail products *we are a chain retail/salon* or I'm looking for a new job.



thanks for letting me vent to you, I needed to get that out.