Winkflash

[AmyM]

I just got an email back from them talking about how they use industry standard this and that and I may need to calibrate my monitor, blah blah BLAHHHHHHH and if I send the book back they will refund me. Well woopty doopty doo it will cost me almost as much to send it back as the book did.
If the problem was on my end then I would have experienced this with shutterfly or somewhere else by now.
HMPH. No more winkflash for me.
End rant.

[meems]

oh that stinks. Sorry that happened to you. I hear mixed reviews about Winkflash. I've only used Shutterfly for books so far (thinking of trying Viovio (? not sure of name) ) and have been happy with the SF ones. But I've heard of people having bad experiences with SF.

[my4boys]

I am sorry you had bad luck, that stinks.......All that hard work for nothing (

I had fantastic luck with my 2 books & 2 calenders that I got from them for Christmas presents. I will admit the book was not a very high quality but the pics all came out FANTASTIC. I have not used them since then though.....

I was not thrilled with my Shutterfly book. I LOVED the book itself (great quality) but some of my layouts were all pixely, and YES I uploaded them all the same size and ppi !!!!

I also have ordered pages from Scrapbooks Please ( I believe they do hardcover books now too!!) and the quality is great from them but I have had terrible customer service in the past so I don't know if things have changed or not...They do have great sales fairly often.

[LeeAndra]

Winkflash = blows.

You can read all abt my experience with them here:
http://www.digishoptalk.com/boards/s...nkflash+canvas

[meems]

oh I remember that post!

[AmyM]

I loved my shutterfly books. Awesome quality from them.

It sounds to me like it's hit or miss regardless of who you use. Hmm..

[AmyM]

At least they are fast communicators in my experience.
Check out this email. Apparently the quality is at the discretion of Winkflash and they get to decide whether or not it is crap. HMPH

Dear Amy,

We're very sorry for the inconvenience. Unfortunately, as per our return
policy orders must be sent back to receive a refund or reprint.

Once returns are received, we evaluate whether or not it is a processing
error. If deemed misprinted by the returns department, any associated USPS first class or priority mail shipping charges will be refunded to the
account back to the credit or debit card. Then the items will be reprinted
as originally ordered and shipped out to the original address (unless you
decide you would rather receive a refund). We can attempt to reprint the
book if you like; if the results of the reprint are better than that of the
original, we will re-send the book to you at no cost and refund your return
shipping. Please note that a reprint is exactly what you received in the
initial shipment with corrections for any misprints.

However, if the book was processed without any errors, you would only be due a product refund. Once again we apologize for this and appreciate your
business. For more information on our return policy please refer to the
following link.

[Sarah8914]

That stinks!!!! I highly recommend Viovio. Their prices are awesome for the quality. It's a little slow and you have to have patience figuring things out because the site is not that great--but the outcome turned out fabulous (and I have used shutterfly many times as well). I have no affiliation, I am just a happy customer.

Oh and I had a bunch of problems getting mine ready but their customer service was fabulous!