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Old 05-02-2009, 05:46 PM
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i am about to place an order and since it is over $10 it added a free kit but it is charging me for the kit. How do I fix this?
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Old 05-02-2009, 05:50 PM
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You don't need to add it to your cart if your total is more than $10, it's automatically included. So take it out, and you should be good to go.

"Even more impressive, So Memorable is your FREE gift when you spend $10 or more in the shoppe. There is no need to add this kit to your cart, your free gifts will be automatically added to your cart with your qualifying order."
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Old 05-02-2009, 05:56 PM
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Quote:
Originally Posted by mkcdaisy View Post
i am about to place an order and since it is over $10 it added a free kit but it is charging me for the kit. How do I fix this?
Amanda, can you tell me what you have in your cart so I can test it?

Thanks!
R
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Old 05-02-2009, 05:58 PM
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where the heart is
around the rink
deep blue sea
scrapper toolbox - brackets

I didn't add it kit, when I added the last item it did it on its own but with the $10 charge. I have taken it out but does that mean I won't get it? Thanks Robin
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Old 05-02-2009, 06:02 PM
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Gimme a sec..
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Old 05-02-2009, 06:05 PM
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Hey there...

When I add those 4 items to my cart, it adds the free kit a $0.00 - can I take a look at your account? PM me your username in there so I can pull it up from the admin side of thigns

R
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Old 05-02-2009, 07:47 PM
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This happened to me earlier today Robin and it was because I had a few more things in my cart and I deleted them. All I did was clear my cart and just re added my things I wanted. It added the kit and it was showing the price as $0.00.
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