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Old 11-26-2021, 08:42 AM
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JanetteV JanetteV is offline
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Question Gift Certificate question

Update : I can't figure out how to delete this thread, but the discounts was from last weekend, not this weekend. I am so sorry for the confusion

Hi everyone

I used a gift certificate on the sale and $25 wasn't deducted from my $50.03 purchase. I'm in tears. Is this an error on my side?

I bought the gift certificate last weekend with the intention to use on the Black Friday sale.

PS : I'm only really venting here because their offices only open at 10am (5pm my time)

Last edited by JanetteV; 11-26-2021 at 11:55 AM. Reason: more info, more moaning lol
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  #2  
Old 11-26-2021, 11:04 AM
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Have you put in a support ticket?
Try this https://www.sweetshoppedesigns.com/index.php/contact/
I have also asked if there is someone who can help you, but put in the support as well.
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  #3  
Old 11-26-2021, 11:11 AM
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Yes, I have been helped now. It was a huge misunderstanding on my part *blush*
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Old 11-26-2021, 11:16 AM
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glad you got it figured out
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Old 11-26-2021, 12:23 PM
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Quote:
Originally Posted by JanetteV View Post
Yes, I have been helped now. It was a huge misunderstanding on my part *blush*
I am glad you got it sorted
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  #6  
Old 11-26-2021, 01:39 PM
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Thanks for helping me Jaye.
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