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  #1  
Old 01-05-2010, 10:26 PM
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lauren grier lauren grier is offline
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Default scanner question/help :]

so miss shawna sent me her old scanner... which is awesomeness :]
I got it all up and working today, but we have a problem..
There are vertical stripes on everything scanned (this is a pre-existing condition ^_^ not something that happened during shipping). The lines are not going in the same direction as the scanny bar.. and they're fat..so it's weird.
The scanner model is HP ScanJet 4600- it's a flatbed scanner..
any ideas???
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Old 01-05-2010, 10:30 PM
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Sharon Kay Sharon Kay is offline
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have you installed all the updated drivers from the Epson site?
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Old 01-05-2010, 10:34 PM
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i dl'd all the drivers and what not directly from hp this morning
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Old 01-05-2010, 10:36 PM
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Can you post an example?
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Old 01-05-2010, 10:38 PM
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yeppers.. lol i was just showing kristin
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Old 01-05-2010, 10:42 PM
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Misty Cato Misty Cato is offline
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My solution - release a set of monochromatic stripy kraft papers this week. Work on fixing it next week.
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Old 01-05-2010, 10:43 PM
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LOL.. they do look kinda nice ^_^
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Old 01-05-2010, 10:46 PM
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lmao...I was so wondering if it was supposed to be that way, too. It looks like great paper. I have never seen anything like that though, I have no idea why it would be doing something like that. I would go to HP tech support and see if they will help.
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Old 01-05-2010, 11:09 PM
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Quote:
Originally Posted by Misty Cato View Post
My solution - release a set of monochromatic stripy kraft papers this week. Work on fixing it next week.
I agree with this plan.
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Old 01-05-2010, 11:37 PM
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It looks like it is a mechanical problem, not a software one?
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