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#1
03-06-2008, 10:23 PM
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I Need Help!!!!!!
I'm almost hyperventilating here....
I just organized all of my files yesterday and knew that I was missing a few kits. I went to my SSD account to check my order history and I am missing over $100 worth of product!!!!  I have the list and I have the order invoices...what is SSD's policy about resending files?? These orders were from November-December 2007. Can someone please help??? 
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#3
03-06-2008, 10:28 PM
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SSD's policy is that you can have files reset ONCE as long as you purchased them within the last 6 months. So you should be safe!
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#5
03-06-2008, 11:00 PM
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Yes, email Robin with order #'s (makes it easier for her to reset them).
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