Trouble Getting in to the Shoppe

[Nonna2Dreja]

Am I the only one who keeps getting an error message that the server cannot be found? It started last evening for me, then this morning it seemed fine but now it is back to displaying the same message.... I can't shop....

[Darcy Baldwin]

Yep - I've notified Robin and our tech guy. Hopefully - it'll be up soon!

[Nonna2Dreja]

Thank you Darcy!

[NeverendingJen]

doh! I can get to the shoppe, btu I can't get in the shoppe.

[Nonna2Dreja]

Hi Jen, that is my problem....If I just want to "browse" I can, but when I try to log in to my account to Check Out, I get the "server cannot be found" message....Sorry to read you are having the same problem, but glad I'm not alone....LOL

[joelsgirl]

I've been having trouble all day, but I think my problem is my Internet connection because I couldn't get the forum to load this morning, either. I think God might be trying to tell me to lay off a bit. ; )

[mrshobbes]

I had a bit of trouble, but was able to check out and download about three hours ago.

[nanienamou]

Yep, I started having trouble yesterday evening, and today, I can browse, but I can't log in.

[Happy Now]

Glad to see this post... I am having trouble logging in as well. There goes my procrastination!

[sigmakap95]

same here

[snaggletooth75]

im fine till i go to check out, then it wont load wah

[scrapweaver]

I had the same problem - frustrated cause I was ready to shoppe til I dropped LOL . . I left it for a few hours then tried again and was lucky enough to get in and buy a few things . . but when I first tried I couldnt get into the shoppe or this part either

[Lindsay]

I took it as a sign I didn't need anything else, glad it's not only me. Hopefully will have better luck later!

[shaynesgirl]

So glad you asked... I'm having the same trouble and was having it last night. Relieved to know it is not me.

[Leontine78]

Thiught I try an explosion box.....but nothing.
Thank God I already shopped this morning

[Kiki]

I can finally get into the shoppe but can't get into the wishlist or log in.

[calvinawalsh]

I can looks around the shoppe, but can't log in, I get a "Problem loading page" error. It was like that last night when I was trying to see the Sneak Peeks. I guess I'll go browse some more before buying!

[rachaelsscraps]

I can browse the shop, but can't log-in. Last night I was getting timeout error messages when trying to access the forum, blog, anything on the website. Today it's just when logging into the shop itself.

[scrappurple]

Originally Posted by Darcy Baldwin

Yep - I've notified Robin and our tech guy. Hopefully - it'll be up soon!

My dh is a tech guy ... gotta love them ... especially at times like this.

[kscwgirl]

same here.. I'll just shop later!!

[SweetMelissa]

I wanted to add some stuff to my wishlist but I can't log in.

[nun69]

I just can't log in and check out

[Robin Carlton]

Morning girls! Sorry was sleeping in a bit over here, but I'm up now and trying to get ahold of our tech guy via text message and whatnot. Hopefully we get this fixed up right away.

Sorry for the trouble and I'll keep ya posted!
Robin

[nun69]

thanks so much Robin and LOVE your new profile!!!!!

[Robin Carlton]

Hey chickies,

My email has started to come through again and I can log into the shoppe now where I couldnt when I posted this message. Will one of you lovely girls try to place your order now and let me know how it goes?

Thanks!
Robin

[rach3975]

I started having trouble with all parts of the site last night about 8. Finally got into the shoppe around 10:30 to use my SR and then again about 12:30 for NR. I'm not having any trouble logging in or getting to my wish list right now.

[nun69]

ok...I just logged in, shopped and paid

[Robin Carlton]

Great to hear Angie - thank you!

[RealRach]

What does QUEUED mean? I paid via paypal funds and it shows it as paid in paypal but I can't get to the kit to download. I'm sure it will show up soon but just wondered if it was a glitch or me?! LOL

Gotta get my hands on that new Nerf kit! Thanks Traci!!

[Nonna2Dreja]

Woohoo! I'm back in business and was able to Log in to View my Cart and to Check Out!

[sprauncey1]

Originally Posted by RealRach

What does QUEUED mean? I paid via paypal funds and it shows it as paid in paypal but I can't get to the kit to download. I'm sure it will show up soon but just wondered if it was a glitch or me?! LOL

Gotta get my hands on that new Nerf kit! Thanks Traci!!

That happens to me sometimes when the store is being slow. Just go into your account and go to order history and bring up the orders. They should have download links then. If the store doesn't get the "signal" from paypal that the money is transferred, then the order is cued. So if it is being slow/finicky it might miss the signal from paypal.

[calvinawalsh]

I was able to get through and shop at the Shoppe!

[RealRach]

I got it!! Took it 3 times of sending me links but it made it!!! Off to download! Thanks for the info!

[JenTapler]

Hey Robin - just FYI - I'm still unable to checkout completely. My order isn't processing. It's been placed, but still just showing as "queued" or whatever. I continued to get several "Internal Server Error" codes, but just kept trying. Now I seem to be stuck and can't get my product. Just thought I'd let you know as it looked like the last update said it was all good, but I don't think it is quite cleared up just yet.

ETA: I just got my download links via e-mail and was able to get to them that way, but still got an error code when I tried to access them through the shoppe from orders history. Let me know if you want me to try again that way to test it in a bit.

[Patti]

I've been having difficulty with the gallery... running real slow and timing out on layout upload. I ended up with two in the gallery, deleted one, but for some reason the 'blank thumbnail' is still showing... if someone could delete that for me.. that would be awesome.