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  #1  
Old 05-17-2019, 09:35 PM
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stephc777 stephc777 is offline
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Default Anybody having download problems with Q is for Quirky?

Hey -

I don't normally shop new releases so early, but I had time tonight. I ended up getting the new adorable Q is for Quirky by Jenn Barrette. The zip files seem to be downloading fine, but when I extract them, most of the individual files don't show a file type & are unreadable. They are also unreadable in the zip file. I've downloaded them twice now with the same results. (My other purchases have downloaded & unzipped fine). Anybody else?
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Old 05-17-2019, 10:11 PM
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Hi Steph, I've messaged Jenn - hopefully she will respond soon.
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Old 05-18-2019, 12:26 AM
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Robin Carlton Robin Carlton is offline
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I've fixed this issue. The filenames just need to have .png or .jpg added to the end of them, but you can just re-download to get the renamed files.

Thanks for letting us know!

R
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Old 05-18-2019, 02:22 AM
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I'm glad you asked! I was just coming to hte forum for the same reason, and it is an easy fix.

PS Let's make Jenn the featured designer for the rest of the year! Two kits a month from Jenn Barrette would make all my dreams come true. : )
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  #5  
Old 05-18-2019, 10:53 AM
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Thank you so much! I can see all the files now - yeah!
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