Is anyone else having problems?

[igloodwellerz]

Hey, I tried to add three of the new releases to my cart, and when I hit add it brings me to a page that says "your cart is empty".... I've tried it three times
Just wondering if anyone else is experiencing these issues too??? Thanks! And happy NSD

[Leontine78]

Not this problem, but others.
I just had to be patient and now everything is downloaded. I guess everyone wanted to download at the same time maybe?
And I had a lot

[joelsgirl]

Yes, I'm having that problem. I have to be logged in before I add it to my cart in order for it to stick.

MY problem is that the FWP isn't showing up free. : ( I have $17 in my cart, but it's charging me $27 with the kit.

[Robin Carlton]

Hey girls,

If you're getting the your cart is empty error, try switching browsers or rebooting your computer. I had the same thing happen last night and when I quit my browser complete and restarted it, it worked fine. Also worked when I switched from Safari to Firefox

If you get the error where the free gift isnt showing up in your account, empty your cart and start again so the free gift is added OR delete the freebies from your cart, pay for your order so it's over $10 and forward your paypal transaction receipt to admin@sweetshoppedesigns and I'll send you download links to your free gift as soon as possible.

Thanks,
Robin

[Paula]

I haven't had that problem, but have gotten download error problems. But, I just finished downloading my purchases. The trick is to be patient until the server dies down a bit.

[calvinawalsh]

I got a warning: Sorry, one of the products you have in cart is out of stock. I wanna know who bought all the products? LOL
Will try again....

[Robin Carlton]

Calvina... do you know which product?

Let me know!
R

[Libby Pritchett]

Oh glory! That's a new one! LOL

[Tracie Stroud]

Robin, the order I placed last night is still queued or being processed, even though my paypal went through. I know you're super-busy so I can wait if that's a normal thing since the shop's so busy today, just wanted to check. Thanks!

[julia]

I'm so glad I shopped early

[Nzingha]

Originally Posted by psalm149

Robin, the order I placed last night is still queued or being processed, even though my paypal went through. I know you're super-busy so I can wait if that's a normal thing since the shop's so busy today, just wanted to check. Thanks!

i'm in queued too.. at least I'm in good company.

And can I just note.. i don't think queued should be a word!

[Tracie Stroud]

Originally Posted by Nzingha

i'm in queued too.. at least I'm in good company.

And can I just note.. i don't think queued should be a word!

Word. I despise typing it! I always think I've misspelled it.

[amystoffel]

I bought all my stuff, but I'm just going to wait until late tonight to download! Although I want them now. LOL

[Tracie Stroud]

Nevermind, the email receipt had working download links for everything. Thanks!

[joelsgirl]

I finally did empty my cart. It just took me soooo long to get it filled back up, lol. And something new kept jumping in there. ; )

[Robin Carlton]

Originally Posted by joelsgirl

And something new kept jumping in there. ; )

Oh dear... that sounds problematic indeed

[Jen22]

Oh thank you for the advice of switching browsers - it finally worked for me!! I've actually had the error about having an empty cart for a couple weeks, not just today! Now I know how to get around that problem