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  #1  
Old 11-15-2008, 06:41 AM
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Exclamation Shoppe CLOSED Temporarily

Hey guys

I just wanted to let you know that we're having quite a few issues with downloads not working and orders being queued when they should be set to processed, so since it's 3:30am and I'm not going to get much tech support at this hour, I've shut the store down so we dont have tons of unhappy customers while I sleep. I've sent off mails to people who can help and hopefully we'll get this resolved first thing in the morning.

I thought we had done plenty of testing but it looks like with the high volume we're having problems we didnt anticipate - you guys know we'll make it right as quickly as possible for those of you who have already ordered and for those of you who want to place orders.

Thanks in advance for your patience!
Robin
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Old 11-15-2008, 06:44 AM
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poor robin!!! I hope you get it fixed soon! I know, this can be frustrated!!
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Old 11-15-2008, 07:15 AM
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I hope you get it fixed soon, I know how frustrating it can be.
Take care of yourself first, being up at 3am worrying about this stuff is not good!!
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Old 11-15-2008, 07:21 AM
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Hope you sleep ok Robin! How frustrating!
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Old 11-15-2008, 08:03 AM
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Well, it wasn't me! I just woke up, poured my coffee, and was ready to shop. LOL
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Old 11-15-2008, 08:05 AM
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AWWWW Darn!! I just woke up and ran to the store to shop and got the closed message! I'm sorry you are having trouble Robin! Get some sleep!
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Old 11-15-2008, 08:10 AM
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Oh no, I hope the bugs are worked out soon. (I'm glad I at least browsed last night or I'd be soo impatient to see what was new now.)
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Old 11-15-2008, 08:41 AM
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I'm sorry, Robin. How frustrating. Hope you get it all sorted soon.
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Old 11-15-2008, 08:45 AM
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Patience mode had kicked in, I hope it all gets worked out
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Old 11-15-2008, 08:47 AM
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I hope you get everything straightened out Robin... How frustrating.
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  #11  
Old 11-15-2008, 09:16 AM
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Awww, sorry your having trouble Robin. Hope you get some sleep
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Old 11-15-2008, 09:19 AM
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Quote:
Originally Posted by pbumbaca View Post
AWWWW Darn!! I just woke up and ran to the store to shop and got the closed message! I'm sorry you are having trouble Robin! Get some sleep!
Ditto! I hope everyone gets some rest and the shop is up soon.
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Old 11-15-2008, 09:27 AM
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I'll save my list til things get fixed for sure, thanks for the update Robin..can't wait til you guys open back up
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  #14  
Old 11-15-2008, 09:40 AM
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No problems! We know you all worked hard! Guess I will get the boys up and go to Robotics (which is what we are supposed to be doing lol) and I'll check in with you later.

Site looks sweeeeeeeeeeeeeeeeeetttttttttt!
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Old 11-15-2008, 09:52 AM
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Ick...good luck, Robin!! As wonderful as X-cart can be, it can also be a HUGE pain in the rear!! lol I hope the techie-dudes get back to you soon!
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  #16  
Old 11-15-2008, 09:53 AM
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I made it til the countdown said 40 minutes to go, and couldn't stay up any longer. So I missed the preview too. Can't wait to shop!!!
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  #17  
Old 11-15-2008, 09:56 AM
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Ack! I cannot wait. Must. be. patient. I got up early and everything.
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Old 11-15-2008, 10:19 AM
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Oh no! Poor Robin! I'm sure this is the last thing you wanted!!!
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  #19  
Old 11-15-2008, 10:24 AM
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Ugh I hope it gets resolved for you Robin!!!! How frustrating.
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  #20  
Old 11-15-2008, 10:58 AM
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Hope things get sorted soon.
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  #21  
Old 11-15-2008, 11:17 AM
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Hey everyone has a few bugs when doing something different. I was one that went shopping BUT wasn't upset cause you people are wonderful and knew you would fix the problem. OKay I lied(lol) I was upset BUT only cause I wanted to play with my new kits. lol
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  #22  
Old 11-15-2008, 11:31 AM
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Default Well poop....

I just want to see the new kits so I can start planning what I want : ) Too bad you couldn't just disable ordering so I could see the new kits. I understand though....good luck and I hope it is up soon!
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  #23  
Old 11-15-2008, 11:38 AM
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Oh I'm sorry Robin! How frustrating! I hope everything is sorted soon!
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Old 11-15-2008, 12:00 PM
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I tried a few times to download last night and the files were all empty which is weird because it took forever to download if there was nothing in them. I have never had that happen here so I figured it had something to do with the traffic
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  #25  
Old 11-15-2008, 01:43 PM
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How frustrating! I hope you're able to get it fixed and get some rest!
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  #26  
Old 11-15-2008, 01:45 PM
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Hehehe...we broke the shoppe! LOL
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  #27  
Old 11-15-2008, 01:45 PM
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I'm sorry Robin! I know exactly how tiring and frustrating it is!!! I hope you can get it sorted soon then you can sit back and relax and hopefully no more problems occur!
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  #28  
Old 11-15-2008, 02:16 PM
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dude hope you got some rest! I window shopped last night but couldn't decide so I'll check out the shoppe again when it is up!
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  #29  
Old 11-15-2008, 02:32 PM
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I'm sorry Robin!! I hope it's resolved soon cuz I wanna shop! LOL
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  #30  
Old 11-15-2008, 03:12 PM
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Me too!
I know I've checked it at least 6 times today
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  #31  
Old 11-15-2008, 05:03 PM
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Quote:
Originally Posted by pbumbaca View Post
AWWWW Darn!! I just woke up and ran to the store to shop and got the closed message! I'm sorry you are having trouble Robin! Get some sleep!

me too.
oh well I will be ready when it is open.
anyone remember the old mervyns commercial "OPEN"
"OPEN" "OPEN" ?
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  #32  
Old 11-15-2008, 05:11 PM
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How are we doing Robin? Any updates from the techies yet?
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  #33  
Old 11-15-2008, 05:15 PM
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Quote:
Originally Posted by wildblueeyez View Post
Hehehe...we broke the shoppe! LOL
Hehe LuAnn,lol. I know you'll get it fixed soon as you can, Robin, I've no worries there for sure. New system is bound to have bugs in it, no matter how much you've tested.
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