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  #1  
Old 05-06-2023, 10:24 AM
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Default Weekly newsletters?

Hi.
I noticed that I did not receive that last 2 newsletters in my emails. I checked my spam and didn't see them there. I was able to go to the blog to see them but I love having them come in my emails. Is anyone else having that issue?
Thanks
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Old 05-06-2023, 10:26 AM
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So sorry to read you didn't get them. I got them, so I'm not much of help, I am afraid.
I don't know if you have another e-mailadress? Maybe try to subscribe with another e-mailadress and see what happens?
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Old 05-06-2023, 10:27 AM
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Thanks, Sarah. I only have/use one address.
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Old 05-06-2023, 10:34 AM
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Charlene, I had the same problem and I don't receive the notification either, all that come from SSD. I try to configurate to accept the mail adress and all but nothing work. It just disapears.
I had to change all for another adress mail that I don't use a lot and it works ( old Yahoo one). I have the newsletters again and all the notification when I purchase something.
I'm sorry not be a great helper but I'm reassured I'm not alone.
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Old 05-06-2023, 10:34 AM
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It since a month I think for me.
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Old 05-06-2023, 10:34 AM
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I just checked your email address, and I'm guessing bellsouth / att has us blocked again for spam because of our newsletter being a mass mailed email. They have the most finicky spam blacklist ever! It's such a pain. I'll do what I can to get us unblocked but its not always easy unfortunately.
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Old 05-06-2023, 10:37 AM
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Quote:
Originally Posted by Robin Carlton View Post
I just checked your email address, and I'm guessing bellsouth / att has us blocked again for spam because of our newsletter being a mass mailed email. They have the most finicky spam blacklist ever! It's such a pain. I'll do what I can to get us unblocked but its not always easy unfortunately.
That's probably the same with me!
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Old 05-06-2023, 10:39 AM
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That's usually the case when the newsletter just stops coming. I promise I send them twice a week every week haha
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Old 05-06-2023, 10:47 AM
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Lol I had to have them so now I'm all day on Yahoo one!
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Old 05-06-2023, 11:23 AM
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Quote:
Originally Posted by Robin Carlton View Post
I just checked your email address, and I'm guessing bellsouth / att has us blocked again for spam because of our newsletter being a mass mailed email. They have the most finicky spam blacklist ever! It's such a pain. I'll do what I can to get us unblocked but its not always easy unfortunately.
Well...you tell them I said that is just unacceptable! (said in my best hoity toity voice lol)
lol
Seriously though, that's a shame. Hope it gets resolved easily/quickly for you. (For me? )
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Old 05-06-2023, 11:25 AM
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Quote:
Originally Posted by Scrap-therapy View Post
Charlene, I had the same problem and I don't receive the notification either, all that come from SSD. I try to configurate to accept the mail adress and all but nothing work. It just disapears.
I had to change all for another adress mail that I don't use a lot and it works ( old Yahoo one). I have the newsletters again and all the notification when I purchase something.
I'm sorry not be a great helper but I'm reassured I'm not alone.
I'm glad you found a way to get them. I'm too set in my ways to try looking into how to have more than one email address. lol
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Old 05-06-2023, 11:39 AM
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Sorry you were unable to receive the newsletter It's always so frustrating when things like that happen.

It does get posted on the blog for the times it doesn't arrive in your inbox.. but I know how nice it is to receive an email you'd like to see instead of a bill LOL!

https://www.sweetshoppedesigns.com/i...-2023-is-here/
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Old 05-06-2023, 11:43 AM
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Quote:
Originally Posted by KristinCB View Post
Sorry you were unable to receive the newsletter It's always so frustrating when things like that happen.

It does get posted on the blog for the times it doesn't arrive in your inbox.. but I know how nice it is to receive an email you'd like to see instead of a bill LOL!

https://www.sweetshoppedesigns.com/i...-2023-is-here/
Thanks. I definitely headed over to the blog to see them when they didn't show up.
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Old 05-06-2023, 11:47 AM
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Quote:
Originally Posted by SweetChar View Post
Thanks. I definitely headed over to the blog to see them when they didn't show up.
oh good! I had a feeling you probably did so wasn't sure if I should link or not. lol. I hope you can start receiving it again soon!
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Old 05-06-2023, 11:53 AM
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Quote:
Originally Posted by SweetChar View Post
I'm glad you found a way to get them. I'm too set in my ways to try looking into how to have more than one email address. lol
I totally understand Charlene. My second mail adress is super old and was more for junk mail or when I don't want to use my principal mail address for not having spam. Lol. But I practically never use it so I had to add it everywhere to watch it.
I truly hope the newsletter will come back!
Do you receive the notification, for example when you buy something, do you have the receipt mail and the download links?
I don't either, it happens the same day, I was so sad!
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  #16  
Old 05-06-2023, 11:54 AM
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Quote:
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but I know how nice it is to receive an email you'd like to see instead of a bill LOL!
LOL this is so true!
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  #17  
Old 05-06-2023, 11:58 AM
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We use gmail...I have one just for scrapping.
We have emails for everything...Bills, traveling, personal, scrapping, promos (getting free subscriptions to things) and shopping...I think that is it. I loose track sometimes. LOL Hubby keeps making new ones.
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  #18  
Old 05-06-2023, 12:00 PM
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Quote:
Originally Posted by Kimberly27 View Post
We use gmail...I have one just for scrapping.
We have emails for everything...Bills, traveling, personal, scrapping, promos (getting free subscriptions to things) and shopping...I think that is it. I loose track sometimes. LOL Hubby keeps making new ones.
Oh my gosh. I don't know if I could handle that. lol I have one that I've had for ages. 20+ years, I think. lol
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Old 05-06-2023, 01:18 PM
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I don't think I'm getting mine either. I'm going to sign up with my gmail to be on the safe side.
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  #20  
Old 06-07-2023, 01:00 PM
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Just wanted to post an update here! I just got an email back from the att postmaster (which includes bellsouth/sbcglobal/yahoo/ etc.) that our email sending has been unblocked so hopefully you will start getting your emails again on those addresses. Crossing my fingers!
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  #21  
Old 06-07-2023, 01:10 PM
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Also, you can see how long it took to get a reply from them : /

If anyone else isn't getting our weekly NLs and you want me to look into it and make sure you aren't on a suppression list in our software, feel free to DM me your email and I'll check it out <3
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Old 06-07-2023, 01:50 PM
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I'll keep my eye open for the next one. The funny thing is my Yahoo lets through all sorts of junk. Everything but what I WANT to see. lol
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  #23  
Old 06-07-2023, 01:50 PM
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Thanks for letting me know. I did create a gmail address. My downloads have been going to it now but still not the newsletters. Maybe I’ll switch it back to my bellsouth email and see what happens this week. lol
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  #24  
Old 06-09-2023, 12:21 AM
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I've never received a newsletter and I've tried with two different email addresses. I make a point to check the blog on the weekend for all the news.
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  #25  
Old 06-09-2023, 06:43 AM
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I've turned to relying on the blog these days, too. I think I'll leave my settings for the gmail address today. If I don't receive the newsletter this evening, I'll switch back to the bellsouth email in my settings and see if next week's comes there. Fingers crossed.
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