Sweet Shoppe Designs

SweetMelissa · #1 11-09-2012, 11:54 AM

I can't remember the answer to this but over DSD I bought a kit I already had. I just unzipped the files and realized it when it asked me if I wanted to over write the the folders. I clicked no looked and sure enough I already own the kit.

Do I contact Robin about? I have a feeling she's the one I need to talk to.

BrattyMeg · #2 11-09-2012, 12:16 PM

I'd contact either Robin or the designer you purchased from. If it was me I'd just let you pick another kit from my shoppe or offer you a coupon and I imagine most of us are the same with that scenerio

Heather Roselli · #3 11-09-2012, 12:18 PM

Yep, I'd contact the designer too.

Gemma · #4 11-09-2012, 12:22 PM

I did it ages ago with a KCB/Traci kit, I put it down to me being so unorganised LOL. I still wouldn't have realised if I'd named it something different to the other file!

dailydwellin · #5 11-09-2012, 12:34 PM

I did the same thing with Darcy's doodle fonts this weekend. I guess since they were bundled I didn't realize I already had them. And, I guess if I had been using them more...I would have known I had them!

SweetMelissa · #6 11-09-2012, 12:47 PM

Thanks ladies, Robin responded really quick and she sorted it out for me.

Amazing customer service here.

origami · #7 11-09-2012, 02:32 PM

So, which kit did you buy twice? It must be awesome!

lovely1m · #8 11-09-2012, 02:50 PM

I've totally done this before and I can tell you, its been more than once.

kelley · #9 11-09-2012, 03:15 PM

LOL I've come very close to doing that, but now I always check ahead of time because I know I can never remember!

scrapdreams · #10 11-09-2012, 03:37 PM

I've done that - recently in fact - even after checking... because I had the folder stored under misc. kits instead of under SSD ... which is what happens when you start with a new designer and then fall in love! I chalked it up to my own stupidity and let it go.