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#1
08-07-2008, 06:34 PM
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Feeling a bit down!
I received my birthday persent in the mail today for a program that I wanted. It was an upgrade version and Adobe had advertised that you could upgrade from Elements 6.0 Well I ordered the software from Academic Superstore because I got it for $100 cheaper but when I went to put it in just now it says I can't upgrade from Elements 6.0
 So now I am goin to have to pay $100 more dollars for the non upgrade version and a 15% restocking fee on the software. I didn't even install it on my computer I just needed the serial number but it doesn't matter. I will say that Academic Superstore was great and the dude that helped me was so nice but it just stinks really bad. This is usually always my luck to. When I try saving a buck or 2 it always ends up costing me double. Just a reminder to always read the fine print! Oh yeah and I get to pay the shipping also to send it back and wait another week probably to finally get it. Happy Birthday to me!
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#2
08-07-2008, 06:37 PM
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aww, that's stinks.
hmm, wonder why it wouldn't work if Adobe says it will? was it for PS CS3? when I tried to install from the trial with the serial number it would not work. I had to put in the CD. So I wonder if it would work if you put in the disk? But then I don't know if you could return it.
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**Mimi**
I tried to make my siggy as fancy as possible without opening up Photoshop. This was the best that I could do.
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#3
08-07-2008, 06:38 PM
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oh, amanda! that stinks! don't you freaking hate that!
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#5
08-07-2008, 06:44 PM
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#6
08-07-2008, 06:52 PM
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Aw - that is no fun! That's too bad - hope you get it all sorted out.
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#7
08-07-2008, 06:55 PM
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Awww Amanda that stinks!! I'm sorry it worked out like that
 What a bummer!!
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#9
08-07-2008, 07:03 PM
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I was goung to do the same thing but I'm upgrading from pse 5.0 ... I e-mailed academic superstore to see if it would work before I order it, but no response yet. Your post may have saved me... that stinks for you though.
Hope it gets sorted out.BTW- love your new avi!
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  Returning from a long scrapping hiatus!
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#10
08-07-2008, 07:07 PM
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I tried contacting Adobe about it to see if they could help me and they said they sure could for $597. No thanks I can't afford that much help! LOL
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#11
08-07-2008, 07:10 PM
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Ok- I just read you last post Amanda. Ignore my PM. So sorry about this!
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Amanda
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#14
08-07-2008, 07:35 PM
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Aw, hon how disappointing! Booo!
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#15
08-07-2008, 07:37 PM
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I am sorry Amanda!! That totally stinks! Sorry you had such a bad experience!
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#23
08-07-2008, 11:43 PM
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Ugh! So sorry Amanda! Happy Birthday, though!
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#25
08-07-2008, 11:49 PM
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Aww man, what a bummer. I'm sorry that happened to you. It's an annoying trait to some people, but I always try to see the silver lining in bad situations... so, thankfully they're willing to take the wrong software back. Sucks that you have to pay the fees, but at least it's not a total loss... right? Hugs... feel better!
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#26
08-08-2008, 12:11 AM
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Thanks for the belated birthday ladies and you are so right Laura! I was so thrilled they would take it back and that DH didn't freak out when I told him it was going to cost about $130 more than planned! Gotta love a man who just smiles when he is loosing money!
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#27
08-08-2008, 01:02 AM
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Happy belated birthday, sorry about the Adobe mess
You are so pretty, btw. What a cute avi picture 
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#28
08-08-2008, 01:37 AM
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Oh that is awful
((hugs)) Sorry that you had that bad news. So, what birthday gift are you going to get now? Happy belated birthday, too!
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#29
08-08-2008, 01:56 AM
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Thanks!I still get the CS3 just at a higher price tag! But I know it will be worth it!
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#30
08-08-2008, 01:57 AM
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Quote:
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#33
08-08-2008, 11:04 AM
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I'm wondering is this the one you got? I got a response on e-mail today from them. Here's my e-mail and below is their response:
----- Original Message ----- From: "Stephanie XXXX" <XXXXXX> To: contact@academicsuperstore.com Sent: Wednesday, August 6, 2008 1:03:21 PM GMT -06:00 US/Canada Central Subject: Question about upgrade... I have Photoshop Elements 5.0 and just found your site. I'm looking at purchasing the item listed below but want to be sure it will work as an upgrade for PSE. Can you check to see if I need to purchase the full version or the upgrade? Photoshop CS3 Upgrade Adobe Product ID: 804785 / Manufacturer Part #: 23102592 Thanks! Stephanie XXX The response: Dear Stephanie XXX, Yes, this item will upgrade Photoshop Elements 3.0 and higher to Photoshop CS3. Levi Garcia Academic Superstore
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Returning from a long scrapping hiatus!
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#34
08-08-2008, 01:03 PM
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It's not true! That is the same item # and product number that I ordered and I just called them on the phone to double check and the guy told me that it will not upgrade from Elements products becasue it's diff. than CS3. The only ones you can upgrade from is Photoshop 7 or earlier version of CS. You can buy the full version from them though for $297 which sure beats adobe at $597. That's what I am doing. They are taking back the upgrade I ordered and charging me the diffrence and shipping out the full version. I thought it looked to good to be true! I am still happy that I am getting at a better price than retail though because I wouldn't be able to get it at $600
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#37
08-08-2008, 02:32 PM
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Well that really is crummy! I know the deal Adobe was giving last month was about 299 but I didn't have any $ last month! At least I can get the same price there.
Thanks again SO much for the heads up.
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Returning from a long scrapping hiatus!
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