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Old 09-30-2020, 05:55 PM
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JillW JillW is offline
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Default Dreaded EHD Crash

The EHD that I had hooked up to my desktop PC took a crap a few weeks ago. Of course, at first I panicked just because, well, it's scary not to be able to see those files (I know every person that reads this will understand ).
I have used Backblaze for years - so ordered an EHD to be sent to me as I've had to in the past.
It arrived a few days ago and the drive is corrupt. I'm so frustrated! After going back and forth with them via chat (because for the life of me I cannot find a phone # to call to actually speak with someone!) for 3 or 4 days they now tell me they'd give me credit and I should order another one. Obviously I'm waiting for the credit before ordering another.
In the meantime with DSD coming up I thought I'd restore a bunch of photos. Once the restore was ready they recommended downloading the Backblaze Download App - supposed to be faster. I've been struggling to get that downloaded because it won't take my password (which I'm 100% sure is correct).
Not a great experience whatsoever with them - but I guess the important thing is my files are safe!!
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Old 09-30-2020, 09:05 PM
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Oh my!! So sorry it was so frustrating!! Glad you are getting your files! I have had to order the black blaze ehd a few times and luckily it has always been okay.
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Old 09-30-2020, 09:28 PM
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I'm sorry that happened and so close to DSD! I hope you get it sorted out soon.


I got a cloud service after my HD failed this year. Now I can just log in from any computer to get my files.
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Old 09-30-2020, 09:35 PM
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oh Jill... so sorry for you my friend. I hope that credit comes through asap and you can get a new EHD asap. big hugs xx
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Old 09-30-2020, 09:53 PM
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How frustrating! But I'm glad that you'll be able to get your files even if it takes longer than it should.
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Old 10-02-2020, 09:06 AM
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Uggh, that stinks. After a few HD fails, I moved all of my files to the Amazon Cloud. I like that it's accessible from pretty much anywhere.
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Old 10-02-2020, 12:24 PM
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Oh no, that is so frustrating so sorry the Backblaze EHD is corrupted. Hoping you will be able to get a replacement soon.
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Old 10-02-2020, 03:49 PM
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Oh, Jill! I'm so sorry. How frustrating that is! I really hope Backblaze gets things straightened out. I have Backblaze, too, and it doesn't make me feel secure that you're having issues with them.
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Old 10-02-2020, 03:55 PM
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Awww Jill, so sorry! What a hassle!! I hope you can get them back soon and am just glad that you did have them backed up!!! =)
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