All Paint Shop Pro Users

[Beebo]

Has anybody who uses PSP downloaded her new template from her facebook page? It opens for me as a regular raster page with no layers. And I was wondering if it happened to you to. I don't know how to explain it to Traci. It starts out as a psd but opens like a single page. Help please!!! It is an awesome template and would be perfect for Adrienne's tv photos! It works ok for her in photoshop but I don't have that. All my other templates of hers work just fine!

Here is what it looks like it psp

http://i214.photobucket.com/albums/c...ps2738855d.jpg

[lauren grier]

Do you know if there are shadows on the layers? PSP does not like shadows on PSDs

[Beebo]

I don't know. It belongs to Traci Reed. All the other templates I have work ok.

[lauren grier]

the image wasn't there before but now i see it.. Looks like there are.. I'd say 99% chance that's the problem.

[lorryfach]

It does have shadows. I just looked. I don't have PSP, though.

[Rubia Padilha]

yep. if Traci used style to the shadows, PSP doesn't recognize the layers...

[Beebo]

Oh ok then thank you. I am trying to explain it to her on facebook but I can't.

[jovi_girl]

I have the same problem, its only opening as a single layer in psp. I dont really know why it would be a shadow problem tho, normally psp opens a photoshop file fine, it just says it cant recognise the shadow layers, but the rest of the layers are there....

[Nettio]

I always use dropshadow styles in my templates and the files open fine in PSP. But I have had this happen when I accidentally had a shape layer that turned into a complex or compound shape - not sure exactly what it was called, something with a C, I think. It had a little symbol on the right side of layer in layer palette and apparently PSP doesn't like them. Once I turned it into a normal shape, it worked fine.

[lovely1m]

I have had many issues in the past with templates like that when they do the shadows in a different way. If they change the shadows someway (no clue how cause I don't know what it is they do in that program). But whenever I say that, the people usually know how to fix it right away.

[Nettio]

Originally Posted by lovely1m

I have had many issues in the past with templates like that when they do the shadows in a different way. If they change the shadows someway (no clue how cause I don't know what it is they do in that program). But whenever I say that, the people usually know how to fix it right away.

Yeah you usually can't get too fancy beyond a basic drop shadow style. If you start adding in additional styling, some programs don't like it.

[Stacey42]

It's the linear burn style that does it. I discovered that while working with a year in review template Penny put out a couple years ago. I went through the template in CS3 and turning off the various layers one by one, saving it & opening it in PSP to see what has an effect.

PSP has a burn style but not the linear burn that PS uses, so it just flattens the whole thing since it can't cope with the style.

I keep my CS3 mostly just so I can fix that problem in templates I buy.

[Beebo]

Thank you all for your help. I will have to find another template to use.