Sweet Shoppe Designs

  #1  
Old 11-02-2019, 08:47 AM
andastra andastra is offline
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Default Download problems - I'm asking for your help

Hello Ladies,
I would be very happy about your help!

I made an order 2 days ago(# 1739390), but I can´t download the collection because my 5 attempts have been used up. I had internet problems on this one. I've been trying to fill out the help form for two days, which doesn´t work because of an error message ("Failed to send your message. Please try later or contact the administrator by another method"). Now I've tried it via the email address admin@sweetshoppedesigns.com, but I don´t know if my email has arrived.
Can anybody help me, please?

Thanks in advance!
Tanja
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  #2  
Old 11-02-2019, 09:11 AM
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ellasspace ellasspace is offline
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Robin is awesome at helping out, I’m sure someone will see this and let her know if she doesn’t see it first. I use to have horrid internet and had to ask to be reset often.
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  #3  
Old 11-02-2019, 09:54 AM
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nietis nietis is offline
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I've contacted Robin to about this.
I'm sure she'll respond soon.
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  #4  
Old 11-02-2019, 10:20 AM
andastra andastra is offline
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Thank you so much Ella and Sherly!
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  #5  
Old 11-04-2019, 01:38 PM
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Robin Carlton Robin Carlton is offline
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Hi Tanja!

Sorry you had trouble contacting me directly. I've reset this for you now.

Thanks for pointing me in this direction Sherly!

R
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  #6  
Old 11-04-2019, 04:40 PM
andastra andastra is offline
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Thank you so much for your help, Robin!
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