Go Getter file issues...

[rach3975]

Have you tried downloading to your computer's desktop? When I've had problems like that, it's sometimes because the file names (with folders, subfolders, etc) had gotten so long it was giving the system problems. I was able to get around it by DLing to the desktop. If that doesn't work, I'd use the contact us form in the shoppe. The designers would probably have to get in touch with Robin to help, so it might be faster to go right to SSD customer service.