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  #1  
Old 10-29-2011, 11:26 AM
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Thumbs up YAAAY Robin!!! Thanks so much!
Ok, so picture it . . I'm shopping my lil heart out with birthday $$ from my mum . . shopping shopping shopping, happy happy happy . . then once I've paid a big bad ERROR message comes up - 'contact webmaster ssd' 'error has occurred' blah blah blah.

So I sent Robin a message, then checked my email - there was my usual emails after purchase, so I tried the download keys - ERROR ERROR ERROR!!! aaaaaaaaaaaargh!

Another message to Robin and within an hour VOILA - new download keys and I was back to HAPPY HAPPY HAPPY!!!

Thanks so much, I appreciate your prompt action
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  #2  
Old 10-29-2011, 12:05 PM
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Awww glad she got you fixed up! How fun to have some "free" money to shop with!
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  #3  
Old 10-29-2011, 12:21 PM
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Robin is awesome!!!!

We love you, Robin!!!
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  #4  
Old 10-29-2011, 12:22 PM
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Yay! Thanks for the love!
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  #5  
Old 10-29-2011, 12:30 PM
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Awww I love the great customer service here
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  #6  
Old 10-29-2011, 12:42 PM
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Yep - Robin's the best! She always takes such good care of us!
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  #7  
Old 10-29-2011, 12:43 PM
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I agree! Robin provides the very best customer service ever! I have needed help more than a few times and she is always so wonderful.
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  #8  
Old 10-29-2011, 07:54 PM
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Ditto the above. Robin is the best.
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  #9  
Old 10-29-2011, 08:02 PM
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Quote:
Originally Posted by Davita View Post
I agree! Robin provides the very best customer service ever! I have needed help more than a few times and she is always so wonderful.
This! Usually she does reply within the hour, and living halfway around the world, I sometimes wonder: Does this woman ever sleep?

Anyways, I agree with everyone absolutely, Robin is the best, and I guess that's why I got hooked on SSD in the first place!
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  #10  
Old 10-29-2011, 09:22 PM
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Originally Posted by suladesign View Post
living halfway around the world, I sometimes wonder: Does this woman ever sleep?
Me too!! I thought I'd have to wait til next week but I got joy straight away!!
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  #11  
Old 10-30-2011, 07:42 AM
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I think we need to say this every once in a while.

I don't need to email Robin quite that often luckily, but when I did I had an answer in no time and the problem was fixed every time! Yeah for Robin!

That's why I shop here every week and only sometimes somewhere else.
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  #12  
Old 10-30-2011, 08:08 AM
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WOW, awesome customer service, yay Robin! (Plus, totally hawt avi! )
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