Deactivating software

[newfiemountiewife]

I am sure I have the serial number somewhere, but if I deactivate my Photoshop CS3, will the serial number come up so I can write it down again to make sure I have it somewhere?

Does anyone know?

[jessica31876]

I know on most programs if you open it up you can go to help and then go to about and it usually lists the number there. That is what I would try before deactivating it anyhow

[newfiemountiewife]

Thanks Jessica! I found it! Much appreciated!

[jessica31876]

ok it doesnt do that on my PSE but when I clicked help it said if you have an adobe id it should have the info if you log into your account. It says if you dont have one or dont find it there to contact adobe support

[pewtertm]

Originally Posted by jessica31876

It says if you dont have one or dont find it there to contact adobe support

Unfortunately, Adobe will offer NO c/s for CS3...they only give support for their 2 most current editions, ie CS4 and CS5. I discovered this after my HD crash...couldn't exactly uninstall when the HD crashed, lol...and they said tough...we WON'T help you because you have an older edition.

[MommaTrish]

Originally Posted by pewtertm

Unfortunately, Adobe will offer NO c/s for CS3...they only give support for their 2 most current editions, ie CS4 and CS5. I discovered this after my HD crash...couldn't exactly uninstall when the HD crashed, lol...and they said tough...we WON'T help you because you have an older edition.

I got this also. ^ I called about maybe being able to get my serial code again with my old PSE and Lightroom after my laptop died, and they told me they couldn't do it because they weren't the up-to-date versions.

[newfiemountiewife]

I have it, I wrote it down and it's also in my order history, which is good.