download buttons don't work!

[cubbies51]

Last night I purchased several items. I only been able to download less than half of them. Is anyone else having similar problems?
I'm quite upset about this.

Does anyone have a phone number I can contact. Whenever I send them an email message no one has ever responded.

Thanx
Irene

 

[Claudi]

I'm sure someone will see this and help you! I have purchased several stuff too and everything worked great for me.....

 

[Darcy Baldwin]

Irene,

I'm not sure what time you sent the email, but Robin is currently in transit, and will be checking emails later today, and will get with you at that point, I'm sure.

 

[Julie Billingsley]

Please make sure you are emailing to [email protected] . Although we'd all love to help, Robin is the one with the ability to solve this! She'll fix you up!

 

[MissKim]

Mine did that, but I found if I refreshed the download page, they worked again.

 

[Robin Carlton]

Hi Irene,

Sorry you haven't heard from me, I caught up on all of my emails before I went to bed last night and I'm caught up on my inbox from today while I was traveling too and I don't have any messages from you. Will you send me a PM here in the forums with the details of the problem you are having?

Be sure you're using a browser like Firefox or IE, the downloads dont seem to like AOL or MSN Explorer for some reason.

I'll try to respond to you as quickly as possible.

Take care,
Robin